Visual impairment is a fact of life for many thousands of people in the UK. 3 out of 4 guide dog owners have been turned away from a taxi, business, service or public place because they were told that their dog was not welcome. This is against the law.
Guide dog owners say that these access refusals make them feel angry and embarrassed, and that it can affect their confidence in going to new places.
Guide Dogs wants to ensure that guide dog owners receive the same treatment as everyone else. We’re campaigning alongside them for the rights that most sighted people take for granted.
We’re calling on the Government to bring an end to guide dog owners being refused access. We want tougher sentences for taxi and private hire vehicle drivers who refuse to carry assistance dogs and the law strengthened to prevent refusals taking place in other settings.