After my recent email to Lidl regarding their sale of Kangaroo meat, and their lack of genuine concern over the way these animals are hunted and ‘harvested’, I received a very disappointing response this morning whereby they would not even acknowledge the queries I had put forward to them regarding the vague and innacurate statements they have made in previous letters. Their response to my email is brief and dismissive, yet doesn’t acknowledge any of the concerns I have raised in my letter.
Dear Miss Milligan,
Re: Kangaroo Meat
Thank you for contacting us again and sharing your views with regards to the sale of Kangaroo meat in our stores. We appreciate that you do not agree with the concept of selling Kangaroo meat. Please be assured that we would never offer any products in our stores that are produced under unethical conditions. This also applies to weekly Food Specials such as the Kangaroo Meat, which was sold in our stores as part of a weekly promotion. Again we would like to underline that we take animal welfare and environmental protection very seriously and only source products that meet high standards of food safety and hygiene, animal welfare and environmental protection which are in line with EU and UK standards. As a company we appreciate that there are various different views available on this subject. Assuring you of our best intentions at all times.
For and on behalf of Lidl UK GmbH
Tel – 0870 444 1234
Email – email@example.com
I have responded to them with a request to clarify their statement that kangaroo meat was part of a weekly promotion – are they claiming they only sold the product for one week, and have since stopped stocking kangaroo meat?